Everything owners ask us
If your question is not here, the funding desk answers email within one business day.
Applying
How long does an application take to complete
About fifteen minutes for a business loan if your bank statements are to hand. The form saves as a draft at every step, so you can stop and return later without losing anything.
Will applying affect my credit score
No. A soft check is used during review, which is not visible to other lenders. A full check happens once, only after you accept an offer.
Can I apply for more than one product
Yes. Many customers run a business loan and a grant application at the same time. They are assessed separately by different teams.
What if I am declined
You receive the reason in writing along with what would change the answer. You can reapply as soon as that position changes, and there is no penalty for having been declined before.
Money and repayment
How fast are funds released
Once you accept an offer, funds usually reach your Lendora account the next business day, and often the same day for crypto backed facilities.
Can I settle early
Yes, at any time and at no cost. Interest is charged only for the period the money was outstanding.
What happens if I miss a payment
Contact us before the date and we will restructure the instalment rather than charge you. A missed payment without contact carries a late charge and is reported.
Crypto backed lending
Do I have to sell my crypto
No. The collateral is transferred into qualified custody, held untouched for the term, and returned in full when the balance is cleared.
What happens if the market falls
You are alerted when your ratio passes seventy percent. At seventy five percent a margin call is issued and you have forty eight hours to add collateral or repay part of the balance. Only after that would collateral be sold.
Is my collateral lent out to anyone else
Never. It sits in a segregated address, is not rehypothecated, and the address is visible in your dashboard.
Grants
Do I give up equity for a grant
No. Lendora grants carry no equity, no warrant and no repayment obligation.
How is the money paid
Half on acceptance and half once the three month milestone is evidenced. Both tranches land in your Lendora account.
Can I apply to more than one programme
You may hold one open grant application at a time. If you are unsure which window fits, ask the funding desk and they will point you at the right one.
Cards and accounts
Is the card balance a deposit
No. It is a spending balance funded by you, and anything unspent can be returned to your account at any time.
How many cards can I have
As many as you need. Most teams run one per purpose, such as software, travel and suppliers.
What identity checks are required
Your date of birth, home address and the last four digits of your social security number, plus photo identification. Business customers also provide formation papers and an employer identification number.